Dhaval B. Doshi

OBJECTIVE

Telecommunications professional with extensive experience in all aspects of planning, engineering, and design in wireless telecommunications predominantly within major wireless carriers seeking a challenging career in a professionally managed organization with learning and growth opportunities with resourceful, innovative, flexible and having adequate responsibilities to implement the skills being acquired, and ultimately growing with the growth of the company.

PROFESSIONAL SUMMARY

Ø       Over 9 years of experience in Telecommunication field with focus on Transport/Facility/Interconnect Engineering

Ø       Optimization, Re-home of DS1/DS3, TDMA/GSM/UMTS network deployment, handling and optimization

Ø       Excellent analytic, interpersonal, communication, project management skills and concise documentation

Ø       Proven abilities in the coordinated efforts of Operational Support, Optimization and Re-homes of Transport Facility Networks

Ø       Expert in Granite, Xng web and client, Xpercom, Remedy, PCeASR, DS3/OC# optimization, TDMA/GSM/UMTS network deployment, handling and optimization, Ethernet Backhaul, EBH, Work order, Lattis pro, and Homer, VFO, various ticketing system, and MapInfo

Ø       Extensive knowledge and experience with different telecom vendors’ facility ordering including DS0 (T0) through DS3 (T3) Optical and electrical circuits, OC3, OC12, OC48, OC192, GigE, Ethernet/EBH ckt

Ø       Good understanding of DACS’, ckt designing, Ethernet Back Haul/EBH, routing and microwave

Ø       Experienced in network facility, planning and technical design, implementation, testing and operations of voice and data systems

Ø       Extensive experience in actual operation, project planning, design, and implementation of network systems

Ø       A team player, adept at working with customers, clients and peers to achieve key business objectives

Ø       Strive to always promote high quality, results-driven, prompt, and professional service and support

Ø       Effectively manage multiple tasks concurrently, adapting easily to new projects, teams, systems and tools

Ø       Flexible at attempting alternate solutions to resolve issues, quick to adjust to a dynamic, changing business environment

Ø       Leadership skills and commitment to excellence, demonstrating company values and policies, initiating action, accepting responsibility for results, and making quality decisions

Ø       Currently Working on the Cisco Certification (CCNA)

TECHNICAL SKILLS

Ø       Mobile Technologies: GSM, GPRS, EDGE, UMTS, TDMA, CDMA2000, HSDPA, IS-95, Basics of EV-DO, Basics of LTE, EBH

Ø       Protocols & Connectivity: TCP/IP, RIP(V1 &V2), IGRP, OSPF, EIGRP, VTP, STP, RSTP, IPv6, SLA, FTP, DNS, DHCP, SSH, PIX, ASA

Ø       Mobile Database: Granite, Sort, Homer, SLIPED, Remedy Ticketing System, CTS

Ø       Operating Systems: Windows 95/98/NT/2000/XP/2007, Unix, Linux

Ø       Post Processing and Optimization Tools: PCeASR, MapInfo, Actix, Microsoft Street & Trips, Lattis pro, Access ordering systems, and VFO

Ø       Specialties: 2G, 3G, 4G(LTE), EBH, TDMA, GSM, SS7, SIGTRAN, E-911, UMTS, LD, Sonus, Cell Site & Trunks, PSTN DS0, T1, T3, SONET, OC-192, OC-48, OC-12, OC-3, Signaling, Frame Relay, Cell Relay(ATM), IMT’s, LBS (Location Based Services), GPON, BGP, MPLS, LAN/WAN

PROFESSIONAL EXPERIENCE

Verizon Wireless for NextGen                                                                                                                                                           Schaumburg, IL

Network Transport/Facility Engineer                                                                                                                                                                  04/13 – Current

Role: Responsible for overall transport designing, ordering, delivering, provisioning, and optimization of Telco and Ethernet/EBH facilities for the Verizon Wireless voice and data network as well as Retail Stores, Build Plan, Small Cells, and In Building system. Provisioning of trunk and facility orders, coordinating circuit installations between vendor and implementation personnel, track status, and if needed escalate to insure timely completion of orders.  Maintaining accurate circuit inventory and playing a lead role in LEC vendor management, documenting and tracking key performance indicators. Maintaining path, segment, vendor diversity, and best cost routing analysis…

Project Highlights:

Ø       Responsible for tracking network projects as it pertains to the facilities team such as path diversification, cost reduction initiatives, cell availability evaluations, equipment decommissioning, facility migration, etc.

Ø       Used LEC Web-Portal, BillTrak Pro, spreadsheets and other client data to correct equipment, segments, and Path records in Xng

Ø       Created equipment, segments and paths for Microwave hops in Xng

Ø       Responsible for design and support of Ethernet Backhaul routes and equipment for interconnecting cell sites with MSCs as well as inter MSC connectivity.

Ø       Responsible for updating and ensuring accurate records are provided via Xng for reporting.

Ø       Superior organizational and planning skills (setting and communicating priorities; anticipating workload impact on resources of both self and team; delegating where appropriate; consistently following up on outstanding items; and providing focus in meetings and discussions).

Ø       Experience in telecommunications order provisioning such as; Ethernet, SONET, and Dark Fiber.

Ø       Oversee the provisioning of Ethernet transport orders; coordinates circuit installation between vendor and Operations personnel; tracks status and escalates to insure timely completion of orders

Ø       Responsible for disconnecting DS1’s/DS3’s to convert sites from TDM to EBH including issuing Disconnect to LEC via PCeASR and updating Xng; equipment, segment, Path and creating work order for OPS and tracking it.

Ø       Responsible for ordering Ethernet for Small Cells via PCeASR for AT&T, building Segments updating work orders in Xng.

T-Mobile for NextGen                                                                                                                                                                     Downers Grove, IL

Transport/Design Engineer                                                                                                                                                                         05/11 – 04/13

Role: Project managed network optimization of US Central region identifying excess capacity, and grooming underutilized facilities to realize substantial line cost savings Lead Rehome of DS1 facility project for CH/ML; coordinates circuit roll between vendor and Operations personnel; and tracks status and escalates to insure timely completion of rehomes. Performed Transport Engineering in support of Central region, redesign of facilities and DS3/DS1 circuits and maintaining data integrity in Granite. Re-design closing facility and OC12, DS3/DS1 circuits to facilitate circuit re-homes and Network Balances Reconcile information to be entered into the Granite database and HOMER Work Orders.
Project Highlights:

Ø       As a team member, worked hand in hand with LEC and OPS team members to facilitate circuit rehomes from a one CFA to another for cost saving opportunity.

Ø       Using Granite (Xpercom), removed, modified and installed/changed facilities (T1 and all SONETrates). Used extensive knowledge of SONET, ADMs, DCSs, ATMs, etc. Worked with T-Mobile Transport, Network Engineering, Switch and Network Ops Traffic, NSS, Transport, DCS and Switch Depts. Created spreadsheets of rings, channels and paths, TGs and T1s.

Ø       DS-X and OCn rolls, grooms, new spans based on capacity, efficiency and optimization.

Ø       Highly Skilled in Granite/Xng, Homer, Lattis Pro, MapInfo, DS1/DS3/OCn optimization and Rehomes.

Ø       Created Transport Design cut sheet template for use on the Rehome project for CH/ML.

Ø       Verified the accuracy of the circuit ID's, equipment and resources (via Excel Spreadsheets and GRANITE/Xng updates and revisions) prior to cut-over taking place.

Ø       Transport Project lead in support of the optimization and modernization of a network for CH/ML markets.

Ø       Responsible for developing and implementing cost-effective solutions for the transport and switching of cell site and PSTN traffic.

Ø       Project managed network optimization of US Central region identifying excess capacity, and grooming underutilized facilities to realize substantial line cost savings.

Ø       Worked on OCn reduction project encompassing DS1 rolls to new DS3 CFA, and subsequent DS3 rolls to new optical ring. Created revisions of DS3s and DS1s paths in Granite database.

Ø       Re-design closing facility and OCN’s, DS3/DS1 circuits to facilitate circuit re-homes and Network Balances.

Ø       Proven abilities in the coordinated efforts of Operational Support, Optimization and Re-homes of Transport Facility Networks.

Ø       Lead the building of Ethernet segments and path in Granite (Xng) database for the Ethernet to Cell Site (ETTCS), migration project.

Ø       Performed Transport Engineering in support of CH/ML/MN T-Mobile redesign of facilities and DS3/DS1 circuits.

Ø       Oversees the provisioning of trunk and facility orders; coordinates circuit installation between vendor and Operations personnel; and tracks status and escalates to insure timely completion of orders

Ø       Updated granite, creating segments, paths, and mapping for the various types of ckts DS1, DS3, and OCN’s

Ø       Worked on may project include PWE, AAV, 3G pure IP, DS1 Rehome, OCN reduction

Ø       Responsible to design and update Granite and creating homer WO for growth and/or de-growth of DS1/DS3 ckts

Ø       Responsible to create cut sheet and updating share point for market OPS for DS1/DS3 Rehome activities

Ø       Responsible for 4G project which consist of designing circuits from 2G/3G to 4G, Ethernet, routers and 10Gig’s

Ø       Work with AT&T PM and market OPS to schedule cut schedule for Rehome and sending meeting invites

Verizon Wireless for GMS                                                                                                   Schaumburg, IL

Network Transport/Facility Engineer                                                                                                                                                                       12/08 – 05/11

Role: Work with Transport facility engineer on circuit related projects that optimize network and cost performance.  Create trunk utility, circuit mismatch, Segment Audit Detail, and Circuit disconnects Aging report for all market within IL/WI Region. Build/update segments and paths into the granite database. Responsible for issuing disconnect for IL/WI Region. Research and coordinate with several Telco to ensure ASR request is accurate and complete.

Project Highlights:

Ø       Strong experience with data migration activities from company’s old inventory/provisioning applications to new inventory / provisioning applications including error resolution and grooming for DS0-DS3, OCn, and Ethernet type circuits from initial and subsequent fallouts.

Ø       Extensive knowledge and expertise in inventory control/maintenance for equipment, all inter-equipment connections as well as for circuit provisioning in many different engineering database systems.

Ø       Expert with provisioning/ordering/designing circuits and network equipment using multiple Telecommunication systems.

Ø       Expert with ASRs, WSRs, LSRs, LOAs and FOC issues with other ILECs, CLECs, RBOCs and IXC companies.

Ø       Expert with the design, ordering, implementation and maintaining DS0 (T0) through DS3 (T3) circuits, OC3, OC12, OC48, OC192 optical circuits and Ethernet circuits as well as coordinated FOC dates with other vendors and ILEC, CLEC, RBOC and IXC companies.

Ø       Circuit provisioning, data analysis and mapping for DS0-DS3, OCn, Ethernet and SS7 type of circuits plus transport/network equipment into new system.

Ø       Responsible for inputting into the company’s database Granite (XNG) all equipment including all inter-connections between same equipment to ready for circuit ordering and provisioning as well as working with other LECs.

Ø       Expert knowledge of Granite (Xng) database in all aspect.

Ø       Significant work exposure to various tools used in Telecom Industry including Granite (XNG), Web XNG, AT&T Access Ordering, CTS, Remedy Alert, Verizon Access ordering system, Frontier, CenturyLink, VFO and many more..

Ø       Coordinate circuit disconnect between vendors and engineers personnel and track job status and escalate issues to insure timely completion of orders.

Ø       Responsible for building trunks (SS7, 2A, 2B) and update information in granite database for several markets.

Ø       Responsible for creating & managing Granite database for all DS0, DS1, DS3, OC’S, etc.

Ø       Ran trunk utilization report and monitor usage data for trunks to use this data to determine need for growth.

Ø       Performed transport related granite/Xng which consist of MSC equipment including DACS, IVQE, switches and other equipment down to the card and port level.

AT&T for GMS                                                                                                                                                                         Schaumburg, IL

Network Implementation – Data Integrity                                                                                                                                                     06/07 – 12/08

Role: Responsible for providing support to Transport engineering group with various projects for IL/ Wisconsin. Lead updating all points along the path within Granite (XNG). Involve in providing information such as: cross connects, CFA’s, LB/PON/26 codes, A-Z Locals, full path information, etc. to Network Optimization Team

Project Highlights:

Ø       Maintain data integrity in Granite Database

Ø       Work with OPS to correct or complete data issues and update granite accordingly

Ø       Responsible for eliminating cost by finding Circuits that are not in use and issuing disconnect using CTS

Ø       Responsible for creating & managing Granite database for all DS0, DS1, DS3 circuits

Ø       Responsible for validating site circuits paths and correct granite information

Ø       Responsible to order new T1’s for GSM/UMTS growth through Various Access ordering system

Ø       Working on several projects from different market, ASCII dumps, Design strategy, Operations assistance

Ø       Assist Traffic engineers for digging information out of database from vendors like AT&T, Verizon, TDS and many others

Ø       Place Access orders with vendor partners for network facilities and trunks required supporting network growth

Ø       Responsible for the documentation and maintenance of Transport network circuit, backbone, facility diagrams, site templates, topology, and other Transport Services data

Ø       Responsible for the DS1/DS3 Hubbing Arrangement and identifying DS3/DS1 requirement for growth on IL/WI markets

Ø       Responsible for the Provisioning and Assigning of CFA for DS1/DS3 and request for IMT or Dark Fiber augments

Ø       Responsible for the Switch Port Assignment & Termination, DAC & Cross-connect assignment.

Merchants-Solutions                                                                                                                                                                        Hillside, IL

Application Support Specialist                                                                                                                                                                       01/07 – 05/07

Role: Responsible for providing on phone and onsite support to over 250 Grocery stores. Mainly focused on configure and install server and workstation for back office and front end. Also installed and maintained cash register and application running on server. Configure and install wireless access point for the FM Unit to send and receive data from server database.

Project Highlights:

Ø       Responsible for setup and implementation of windows 2000 and 2003 servers

Ø       Responsible for providing the support to over 250 grocery stores on various applications.

Ø       Responsible for installation and maintenance for ACS-IR and B R Data application.

Ø       Troubleshoot hardware and software issue with internal staff, outside customers, and sales rep.

Ø       Responsible for keeping track of helpdesk Tickets on application support.

Ø       Configure and support NCR equipment for Grocery store including register, scanner, printer, customer display, etc.

Verizon Wireless for GMS                                                                                                                                                                             Schaumburg, IL

Network Transport/Facility Engineer                                                                                                                                                              01/06 – 01/07

Role: Responsible for providing support to Transport engineering group with EVDO Expansion project for Wisconsin. Also order new T1 from different vendor and create new segment in Xng. making new path on Xng for new T1 ordered and update Xng as needed. Responsible for follow up with vendor on any issue or complication and update engineers as needed.

Project Highlights:

Ø       Responsible for providing the support to Engineering groups with EVDO Expansion.

Ø       Adding New T1 to existing cell site through SBC, Verizon, TDS, Centurytel, etc.

Ø       Create a Segment, Path on Xng for all T1 Ordered and update as needed.

Ø       Responsible for keeping track of all the order status and update Xng and Engineers as required.

Network - Billing Analyst

Role: Responsible for providing support to the Network field and engineering group. Responsible for shipping and receiving of inventory, receiving and processing invoices for payment, maintaining records for cell sites, evaluate and dispute invoices and follow up with providers, analyze invoicing, look for saving opportunities, maintaining site list and contact numbers for work groups, and provided update as required.

Project Highlights:

Ø       Responsible for inflowing and paying invoices using Bill Track Pro.

Ø       Responsible for keeping track of paper copy of invoices and filing them by vendors.

Ø       Interfacing with various departments such as: Accounts Payable, Purchasing, Xing, Bill Track Pro, Engineers, and external groups such as vendors, providers, etc.

Ø       Processing department related invoices and expense reports and contacted vendor regarding improper charges.

Ø       Tracks purchase orders, disputes and invoices and works with vendors and Accounts Payable to assure prompt shipment, receipt, and accurate payment of the same.

Morton's of Chicago                                                                                                                                                                                 Chicago, IL

Helpdesk Analyst (Intern)                                                                                                                                                                           09/04 – 01/06

Role: Provide hardware, software and network support for desktop, laptop and Aloha POS systems. Work both independently and in a team environment to prepare customized IT solutions, provide on-site technical support, perform and track on-site service calls via e-mail, phone for maintenance and installations of network and desktop systems. Perform account maintenance and password changes. Create and track trouble tickets and escalate all unresolved issues to assigned groups. 

Project Highlights:

Ø       Experience in installing hardware and software in new and existing sites

Ø       Experience using and configuring and supporting POS Systems including touch screens.

Ø       Experience in data entry into Aloha Database for Centralized Database Management (CDM)

Ø       Troubleshoot and repair of PC's, POS systems, and peripherals such as hubs, switches, modems, routers, laser and thermal printers

Ø       Responsible for upgrading of Operating Systems & software as required

Education

University Of Illinois at Chicago                                                               May 2005       

Bachelor of Science in Business Administration

Major: Information and Decision Sciences (IT)

LinkedIn Profile

www.linkedin.com/pub/dhaval-doshi/11/335/746/en